Every Rug that is sold goes through our thorough quality control process before it leaves the warehouse.
- Each rug is closely inspected
- Dust removal to clean and remove debris
- Fringe is hand washed
- Rug is brushed in one direction, precisely restoring luster
- Packed by white-glove delivery team
I was nervous about not seeing the rug in person but the rug was even more beautiful than expected! Delivery was quick and well protected. Seller communicated promptly and put me at ease. Thank you - I am really pleased
Rug arrived in good order as described by Seller. Happy to report color photographs provided on website gave a true representation of actual colors displayed on rug, which can be a cause for concern. Seller was helpful in resolving poor performance on the part of FedEx.
I couldn’t be happier with my elegant rug. The seller was terrific to communicate with, answered all my questions and helped make the delivery process go smoothly. Exactly what I’d been hoping for!
Every aspect of my purchase has been excellent with this seller. Photos of the rug represented the piece very nicely, I was even more impressed when I received the actual rug. Communication was very attentive and quick response. I received the rug very quickly, sooner than originally quoted. It was packaged with good care. Overall very easy transaction and impressive service.
I love this rug. I had a few questions after receiving it and all were answered quickly. Excellent product and excellent service. I will always stop here first when looking for a rug.
This was a great experience: seller is super responsive and helpful, shipment to far reaches of Northern California came immediately and the rugs are perfect.
The rug was described accurately. The photograph was spot-on. I got the rug in two days flat, and the shipping price was reasonable. The rug was tremendous when it arrived and the price was perfect. I only wish all of my 1stdibs interactions were as flawless as this one.
I have been completely thrilled with my experience at Apadana Fine Rugs in Norwalk, CT. From the selection online, the quality and designs in the store to their customer service, all top notch. My sales person went above and beyond helping me pick the right style rugs for my space. They delivery and place with ease. My home went from a traditional space to modern and clean. I am beyond excited!! Shout out to Mike A. for creating a great customer service oriented company where you feel at ease and comfort when you walk in the door.
Mike and Anthony are a complete pleasure to work with...knowledgeable, welcoming, charming and very fair. They are genuinely interested in educating their customers and helping them choose the rugs that are right for them. The inventory of rugs is enormous and it changes rapidly, so it offers alternatives to suit all tastes and budgets, from high quality new production to rare antiques. The high level of personal attention is invaluable. I could not recommend Apadana more highly.
I recently purchase one of the Shell Pink Silk Boho rugs and ITS LITERALLY THE GREATEST PIECE IN MY HOME. I cant say enough how stunning the color, quality and lux feel this rug provides to my space. Apadana spares no detail with service and quality and will ALWAYS make your dream rug appear.